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Bank customers to get better deals under new system

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The Consumer Data Right, which launches today, will allow customers of the large four banks open access to their transactions, with smaller banks expected to follow suit in the next 12 months.

From November 1, customers will also be able to access and share their mortgage, personal loan and joint account data.

This access, and the ability to share it with other banks and budgeting tools, is expected to allow Australians to compare and switch between services with more ease and encourage competition between service providers – which should lead to better prices.

Customers can compare and contrast themselves or use accredited financial technology companies to make decisions.

Nearly 40 of these companies are in the process of being accredited for the program by the Australian Competition and Consumer Commission.

The deals will keep coming, with energy providers confirmed as the next group to join the Right, and phone and internet providers are expected to join in the future.

Security has been touted as a major feature of the new plan, with strict privacy and security protections for customers that will allow them to control what data is shared, who with and for what purpose.

To become accredited for the right, financial companies will have to meet stringent standards and be able to maintain them.

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